Work instructions
Instructions during practice
Requests and instructions in everyday life
If you don't tell them all in detail "What," "What," "When," "Where," and "How," you will end up in trouble.
Today, there was a data item mismatch during one task, so the work stopped for about two hours.
The other vendor doesn't seem to know what to do either.
So I asked the leader to report on the current situation and have a conversation.
Then it was simply that the vendor's data classification settings were incorrect.
I remember that I was told that the data category didn't match during the work.
But why didn't you notice there? It's a problem if you say that.
Even if you are instructed to solve the problem,
All you have to do is throw in data and delete it.
The answer is,
"Do you want to transfer data and delete excess items from the reservation screen?",
"Do you want to reduce unnecessary amounts when transferring data?"
If you don't say clearly what you're going to do, how and what you're going to do, you'll be confused and cause trouble.
That's why I was able to get into a little bit of a conversation with the vendor and the leader.
You are the person in charge, so if it's your first time having someone to entrust you with, it's your duty to explain it in detail, right?
I hope you don't say that with the feeling of "You know that much."
If you spend two hours working hours like this, it will cause trouble for customers.
You've been going on this for decades so you're probably going through that kind of problem, right?
And yet, how do you communicate it?
Are you licking it?
This case will be treated as a complaint through the agent.
I'll forgive you if I do the same next time.